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Intelligent AI-powered products and solutions built to scale and automate your operations.
AI Agents
AI agents that understand requests, complete tasks, and engage customers within your goals and permissions.
Unified Inbox
Bring conversations from your channels into one workspace, with clear assignment and customer follow-up.
AI Workflow Automation
Turn repetitive processes into intelligent workflows that execute steps, update systems, and request human input when needed.
Customer Hub & CRM
Build a unified customer profile with contact details, interactions, lifecycle stages, and tasks in one place.
Smart Follow-up & Collections
Automate follow-ups, reminders, and collection sequences using clear schedules and rules until each case is closed.
Integrations & APIs
Connect OmniBot to your systems and data through flexible integrations and APIs to reduce manual work and unify information flows.
AI Website & In-App Chat
Add intelligent chat to your website or app and turn questions into trackable leads and service interactions.
Marketing & Engagement
Run targeted engagement that reactivates customers based on audience segments, behavior, and timing.
Verification & OTP
Send verification codes through supported channels to strengthen sign-in and sensitive transaction flows.
Analytics & Reporting
Turn conversation, customer, and operational data into reports and metrics that reveal performance and improvement opportunities.
OmniBot Channels
Manage connected communication channels from one unified experience, with organized settings and permissions for each channel.
Developer Portal & APIs
Give developers clear documentation for authentication, endpoints, and integration examples to build reliable connections.
Enterprise Security & Governance
Apply granular permissions, audit trails, and security controls to govern access and operations responsibly.
Cloud Communications
A cloud communications platform that connects channels, messaging, voice, and integrations in a scalable architecture.
Virtual Numbers & Lines
Manage supported virtual numbers and lines for business communications without relying on traditional on-site telephony.
Cloud PBX
Manage internal and external calls, transfers, and call rules through a flexible cloud PBX.
Cloud Contact Center
Organize service and sales calls with routing, supervision, and agent performance tracking.
IVR & Call Routing
Automatically route callers to the right department or agent based on their choices and business rules.
AI Voice Agents
Intelligent voice agents that understand requests, respond naturally, and complete defined steps within approved scenarios and permissions.
WhatsApp Calling
Expanding connectivity via WhatsApp.
SMS API
Send and receive SMS programmatically for alerts, reminders, verification codes, and customer communication workflows.
Email API
Send email from your systems through an API for notifications, transactional messages, and operational communication.
